Terms and Conditions

Namaste

Thank you for checking the Terms and Conditions at www.claireyoga.com. If you’d like to give us any feedback that would be great: info@claireyoga.com

Non-Attendance, Late Attendance, Cancellations and Refunds

If you do not attend a booked class or cancel with less than 24 hours notice you will still be charged for the class. If you hold a class pass, late cancellations and no shows will be charged to the pass.

Please arrive at the studio 15 minutes before your class starts. Late arrivals will not be let in after the class has started and if the class is fully booked your space may be opened up to those on the waiting list.

Class passes are not refundable and are non-transferable. Sacred Sadhana Space 2018 class passes are only valid for the 2018 class series.

When booking for workshops please note that we can only provide a full refund (less an admin fee or non-refundable deposit) for cancellations made more than 30 days before the start date. After this, we will refund 50% of the cost of the training (less an admin fee or non-refundable deposit) up until a cut off point of two weeks prior to the event.

Refunds will not be offered on workshops if cancellations are made within two weeks of the training commencing.

Please note that there can be no transfers between workshops or classes.

If a course or workshop is cancelled by the teacher, you will be offered either a full refund or the option of attending an alternative event.

Please note that there can be no transfers between workshops or classes.

If a course or workshop is cancelled by the teacher, you will be offered either a full refund or the option of attending an alternative event.

If a workshop, class or training is being offered by an external promoter, please make sure you understand their cancellation policies as they may differ from ours.

Teacher Training Cancellation and Refund Policy

When applying for teacher training please note that we can only provide a full refund (less your non-refundable deposit) for cancellations made more than 10 weeks before the training start date. Refunds will not be offered if cancellations are made after the 10 week cut off.

Please note that there can be no transfers between courses and fees are non-transferable to another training.

If the course is cancelled by the teacher, you will be offered either a full refund or the option of attending an alternative event.

Products

UK Orders

We send your order out within 7 days of receipt of payment, signed for or guaranteed delivery if this is the postal option you choose.

Non-UK Orders

We ship to most parts of the world but if in doubt please email our customer services: info@claireyoga.com with the full details of your order to check we deliver to your country.

We aim to have International orders with you within 10-14 days where possible, but it may take longer in some circumstances.

For DVD orders, check your player is  compatible with PAL / NTSC (when available).

Delivery Charges

UK Mainland £5.00. Delivery and shipping charges vary outside the UK, please contact us for further information.

Guarantees And Returns Policy

If you are not completely satisfied with your order we can offer either a refund or exchange providing that goods are returned to us within 30 days of purchase. Please ensure that the package is wrapped securely and please only use a recorded delivery service.

Please enclose your name, address, and reason for return/exchange with your returned products and send it to:

Claire Yoga
42 Beechwood Road
London N8 7NG, U.K.
+44 (0)20 8341 9695

We aim to handle your returns within seven working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs.

Please have patience as this lovely product finds its way to you and please know that it is packed with care and sent with peace and kindness.

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